What happens when you are referred by your GP to see a specialist?
The General Practice Forward View made a commitment to improving the current interface between hospitals and general practice to provide more seamless care for patients and to reduce the number of occasions where patients are sent back to their GP unnecessarily following a hospital appointment. The aim is to improve patients’ experience of care, whilst also freeing up GP time. In order to achieve this, new measures have been introduced into the NHS Standard Contract and a system-wide national working group has been established to drive action for improvement.
NHS e-Referral Service
The NHS e-Referral Service combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their first hospital or clinic appointment, book it in the GP surgery, online or on the phone.
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