Our GPs are available to assess, diagnose, treat and manage illness as well as provide links to further health services such as hospital admissions and referrals to specialists. The appointment time given for a GP consultation is usually 10 minutes, although it can be longer for more complicated reviews and procedures.
Home visits can be arranged if your illness prevents you from attending either the surgery during the day or the City Care Centre at night but please remember that home visits are very time consuming for the Doctor. We ask that you telephone 01832 273408 before 10.00am to request a home visit as we cover a large area it allows the Doctors to plan visits.
Appointments with an Advanced Clinical Practitioner: Our surgery employs qualified Advanced Clinical Practitioners who are registered nurses who have completed additional training to either degree or masters level. As a result, they are able to assess, diagnose, treat and manage illness and disease. They can see you if you have problems with your:
The Advanced Clinical Practitioners are also trained to carry out gynaecological and breast examinations for ladies.
The aim is to expand and enhance the services they can offer you as a practice nurse. You may be offered an appointment with an Advanced Clinical Practitioner as an alternative to the doctor.
Can the Advanced Clinical Practitioner give me a prescription ? Yes … The Advanced Clinical Practitioner will be able to arrange a prescription as part of your consultation.
What if I need a blood test as well? If after assessing you the Advanced Clinical Practitioner feels that you need a blood test, the Advanced Clinical Practitioner will take a sample during your appointment. If the sample needs to be “on an empty stomach” you may need to return to the surgery for a blood test appointment with the health care assistant.
Can the Advanced Clinical Practitioner give me a medical certificate for Work? Yes … Please remember legally you can self-certify for the first 7 days of any illness. Should you require a medical certificate after 7 days, the Advanced Clinical Practitioner will liaise with the doctor and issue you with a certificate if appropriate.
Can the Advanced Clinical Practitioner refer me to hospital to see a consultant or for further investigations such as x-rays or an ultrasound ? Yes … The Advanced Clinical Practitioner can make a referral to a consultant where relevant. Arrangements have also been made so that the Advanced Clinical Practitioner can request X-ray and Ultrasound appointments should they be necessary.
There are no female GPs at the surgery today, can I see the Advanced Clinical Practitioner instead ? Yes … The Advanced Clinical Practitioner is happy to see patients who would prefer to see a female clinician.
Our team of Practice Nurses are on hand to provide care for patients with minor conditions and chronic diseases. Some of the services they provide are: