Patient Participation Group

 

Oundle Patient Participation Group is a group of volunteer patients who meet regularly with GP practice staff to discuss and support the running of the GP practice.

We look at the services the practice offers, patient experiences and how improvements can be made for the benefit of patients and the Practice.

All patients are welcome to apply to join if interested by completing our secure online form

oundle patient participation group

PPG: questions and answers

The Patient Participation Group has regular Q&A meetings with the Practice Manager. The purpose of these is to give feedback to the Practice on any concerns/questions or positive comments, that patients would like to put forward. These meetings are separate to the usual PPG meetings which take place independently.

This is not a forum for patient complaints and these should be addressed directly to the Practice Manager as per NHS guidelines.
We assure you of our ongoing support.

Latest meeting minutes

  • Date: 15th January 2026
  • Time: 5.30pm
  • Location: The Surgery Glapthorn Rd Oundle
 

Attendees

  • G Blagden (PPG)
  • A Christmas (Acting Chair PPG)  
  • S Edwards (Practice Manager Lakeside Oundle) 
  • S Mulroy (PPG)
  • Dr R Naidoo (GP Oundle Surgery)
  • S McLeod (PPG)
  • S Oakes (PPG)
 

Apologies

  • S Davidson
 

Minutes

The minutes of the meeting held on the 13th November were approved.

 

Matters arising not dealt with in the agenda

SE gave an update as to the recruitment of an additional part time nurse, funded by the Additional Roles Reimbursement Scheme, and indicated that this was intended to be a 20 hour per week post. There had been 6 applicants. Shortlisting next week. Interviews over following 2 weeks. This will give additional nurse working hours.

 

Social media (SM)

SM reported that there was to be a replacement sign on the PPG Noticeboard setting out the PPG Facebook site and a PPG email address for contact. The wording was amended to set out how patients can apply to join the PPG “Committee”. The first feedback posted on Facebook was very positive. Facebook now has 34 members. SD and SM are administrators and moderators for both the Facebook page and the email address. The Facebook joining process was explained. It was agreed that the email address should be uploaded to the Practice Website (SE). It was agreed that  any Facebook feedback would be shared with SE who would then consolidate that with the patient feedback data and then report the result to the next PPG Committee meeting. SE and SM to liaise.

 

Winter flu virus campaign (SE)

SE reported that this started with an all day session on the first Saturday in October. 800 patients were dealt with that session. In total 2000 plus people were vaccinated. Take up was higher than ever before. Ad Hoc vaccinations proved a great success. The PPG were very happy to be involved in next years campaign. SE to let the PPG to know the dates. It was noted that the age limits for Covid injections had changed. 

 

Constitution and AGM (AC)

AC presented a pre-circulated 2nd draft constitution for the meeting. Several typos were spotted and GB was to send AC his comments and comments on the appointment of the Chairman and Vice Chair, for inclusion. There were  revisions to the wording so as to read …….”The Committee shall also include a nominated GP partner the practice….etc” and “Failure to attend two consecutive meetings without good reason may result in the removal….”  The revised document was to be sent by AC to SM for a final tidy up with numbered paragraphs. It was agreed that the AGM be set for the Saturday 25th April at 11.30am. The date will be put out on the Facebook page.

 

Data and patient participation in surveys (SD)

There was no current data to present. The data was due to be out at the end of this month so will be presented at the next meeting

 

Patient feedback (SO)

SO reported on 1 note that had been deposited in the suggestion box. It related to lunchtime closure of reception. This was puzzle as the reception does not shut. It was noted that there seemed to be a much better atmosphere around reception. SE stated that efforts were in place to ensure, so far as practicable, the visible presence of a member of the surgery staff at the reception desk at all times. Facebook feedback was reported with one extremely positive comment. 

A discussion ensued as to the need for a PPG Suggestion box. It is not well used. It was decided to combine the Practice Feedback Form and the PPG form. SE will collate the joint form responses and report to the PPG at each meeting. SE and SM to liaise. 

 

Community infrastructure levy projects (SE)

SE reported that there were no current proposals to utilise the cash (circa £130,000) in capital projects at the practice. The money currently rests with the District Council. SE was to prepare a short report for the next meeting as to the sums available, the time left before the funds must be released back to the developers if unused, the developments that they refer to, and the detail of the constraints around the use of the funds. We are to canvas patients as to considered needs.

 

AOB

Anima

SE asked as to the Anima roll out. All responses were very positive.

Meetings

It was agreed that all future meetings of the Committee should be on a quarterly basis (except in case of an urgent meeting being required) and dates were set.

 

Date of next meeting

12th March 2026