Out of Hours

 

What to do when we are closed

Enhanced Access

We are part of Rockingham Forest Primary Care Network, a group of local practices who provide extended access appointments between the hours of 6.30pm to 8pm Mondays to Fridays and 9am to 5pm on Saturdays. As enhanced access will be delivered at a PCN level, not every practice has to be open during these hours. 

Practice core working hours will remain the same, however, there are appointments available to patients outside of these hours on a book in advance basis. These appointments will be offered across the PCN practices, and you will be advised at the time of booking where your appointment will be.  As the practice may not be physically open during these hours, patients will be unable to have general queries answered or dealt with during enhanced access opening times. Please be aware, your appointment may be a telephone call, video call or a face-to-face appointment but again, you will be advised at the time of booking.

Out of Hours

The ‘Out of Hours 111 urgent care service’ is available for patients who are concerned about their health and feel they need to see a doctor when their surgery is closed.

It is available Mondays to Fridays throughout the night between 6.30pm to 8am, and 24 hours a day on weekends and bank holidays.

When a patient calls 111 they will be asked questions about their condition and given a time slot to attend a local out of hours provider. 

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online