About the Surgery

 

Welcome

Patients are at the heart of what we do and we are fortunate to have a close-knit team that works together to provide the best possible healthcare services for our Oundle community. 

Whether they are GPs, nurses, members of our pharmacy and dispensary team, or care navigators on the front desk handling your queries, we aim to provide a professional and responsive service and many have been here for years.

We have an experienced management team that supports the daily running of our practice and engage regularly with patients through our Patient Participation Group. 

As well as offering on the day and routine appointments for medical conditions we can also offer fitness and lifestyle advice through our Personalised Care Team of social prescribers and care coordinators.

We also offer services at Oundle school, homes and care homes and so we are a long-standing and embedded part of the local community. We also have good working relationships with the Integrated Care Board and Care Quality Commission.

Thank you for treating our team with courtesy. We are all working hard to deliver the best service that we can. 

 

About Lakeside Healthcare

Oundle Medical Practice is a part of Lakeside Healthcare, a large GP partnership that provides NHS care for around 170,000 patients across Lincolnshire, Cambridgeshire, Peterborough and Northamptonshire. We are made up of eight GP practices across 14 sites that are all part of their local communities.

We work together as practices to provide resilience, sharing learning and professional back-office support services.

Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team.

We also host a clinical research team who run high quality clinical trials and studies to support the development of new medications and preventative treatment for long-term conditions.

We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do.

Opening Hours

Meet The Team

Surgery Policies and Procedures

View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.

View our policies and procedures

Complaints, Concerns and Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Latest News

All the latest news and information from the surgery and our patient community.

Read our latest news items

Work With Us

Join the staff team.

View our current vacancies

Research

The Lakeside Healthcare Research and Innovation Unit has been set up to provide all our patients with the opportunity to take part in clinical research studies which are relevant to them.

Find out more about our Research