HOW TO ORDER A REPEAT PRESCRIPTION
You can now order your repeat prescriptions ONLINE using SystemOnline
To find out more information and to register for this service, please click here
When ordering online, please allow two full working days i.e 48 hours (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. If you’ve already registered, you can login here.
The practice operates a system that allows you to obtain a prescription for regular medication without seeing a Doctor or a Nurse. NB. Prescriptions will not be issued if a medication review is due.
A Repeat Prescription will normally be available for collection after 4.30pm two working days later. You may contact the Oundle chemists to collect the prescription on your behalf. The following options are available for patients to order a Repeat Prescription:
- Phone: The Repeat Prescription Line on 01832 275237 between 9.00am and 11.00am, Monday to Friday
- By Hand: Hand a Repeat Prescription Form (The right hand side of your last prescription) into the Surgery or complete a prescription request form
- Post: Send us a Repeat Prescription Form (The right hand side of your last prescription)
- On-line: You can request a repeat prescription by using the internet once you have registered for this service. Please note, if you order online after 11am, your prescription will not be processed until the next working day, and therefore ready to collect 48 hours after then. Please click here if you're already registered for SystmOnline
If you wish to register for SystmOnline you first need to visit the surgery bringing one piece of photo identification. The receptionist will then apply for your online account and you will subsequently be sent a Registration Letter with your User ID and PIN Number enabling you to access the online appointment and prescriptions system.
Please note: If you have requested a repeat prescription and you collect your medication from the surgery, your medication will only be held for a maximum of 6 weeks. If the medication is not collected within that time, the prescription will be cancelled and you will need to re-order your medication.
You may also ask your Chemist to order the same medication again on a monthly basis when you pick up your prescription.
The Surgery Dispensary
The Dispensary located at the Surgery is only available to patients who live outside of Oundle, Ashton and Elmington. These patients may pick up their medicines whilst at the Surgery between 8.30am to 12.30pm and 1.30pm to 6pm weekdays or may order by phone in advance on 01832 275237 between 9.00am and 11.00am so that they may then pick up the prescription two working days later.
If you live in the villages of Elton, Warmington, Barnwell or Aldwincle you may ask when ordering your prescription if it may be delivered. We operate a limited delivery service to these villages where prescriptions may be picked up from community points such as shops or post offices.