Our new online platform for patients

Doctrin assesses what sort of help they need using a series of questions and rating scales. The information is sent safely and securely to our practice team. So far several hundred of our patients have accessed the platform, which is open 24/7, with our GPs, nurses, pharmacists, administrators, secretarial and reception teams responding during normal surgery hours. 

Lakeside’s Project Manager, Justin Wilkinson said: ’We have been delighted with the feedback from patients at Oundle and hope to build on this coming months. It gives them more choice as to how and when to get in touch and we expect that demand and usage will grow as more patients sign up and try it for themselves.  

Lakeside’s Chief Medical Officer and GP partner, Dr Miles Langdon, said: ‘Doctrin is easy to use and navigate and we have been hugely impressed, both with the ease of the system and the support we have had from the company itself. Its first month of operation at Oundle has been incredibly positive. This has provided easier and more convenient access for those patients who can and want to use a digital platform, while enabling better phone access for those that can’t use digital technology.’ 

Craig Oates, Doctrin’s Managing Director, UK and Ireland, said: ’We are both delighted, and excited, to partner with Lakeside Healthcare and work together to radically transform how healthcare is delivered. General ­­Practice in the UK is facing unprecedented demand for its services with an ageing and increasingly complex patient population. We’re happy to provide the next generation of online health solutions which simplifies care navigation and management.’ 

MORE IMFORMATION AND HOW TO ACCESS DOCTRIN 

Published: Oct 18, 2021