Doctrin - Lakeside Healthcare Online

Please order your repeat prescriptions through the NHS App.

If you have the NHS App you can order repeat prescriptions directly through that, rather than logging on to Doctrin each time.  Simply log into the App and select 'Order a prescription.' You can also view your prescription orders plus contact details and the opening times of your nominated pharmacy.

Doctrin: our online consultation platform:

We are delighted to have introduced Doctrin, a secure online consultation platform which will make accessing healthcare advice and services easier for our patients and more integrated for our healthcare professionals, leading to a better service that is agile and adaptable.  


What is Doctrin?

Doctrin is a secure online consultation platform designed to provide an enhanced service for patients and practitioners.  Click below to access Doctrin via your NHS app log in.

Log in with NHS login

Doctrin Image


Why have we introduced an online platform?

We are keen to extend our service offering to our patients and ensure they can access healthcare and advice in a way that meets their needs. 

Key benefits of Doctrin include: 

  • 24/7 access to platform providing a seamless service 
  • Easy to use platform that is accessible remotely from a range of electronic devices such as mobile phone, laptop / computer, tablet 
  • Support remote care through chat or video 
  • Response within 1 working day (if using the Doctrin system at weekends, it won’t be attended to until the following Monday)
  • Another way to contact us rather than by telephone 
  • Less need to travel to the surgery 
  • Easy access to healthcare advice and guidance 
  • Triage to the most appropriate professional 
  • Improved continuity in care and integration with multi-disciplinary professionals allowing staff to collaborate with clinical colleagues for clinical cases 
  • Meets national standards to provide 25% of our appointments digitally 

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